Playing at lg99 is about more than winning — it's a form of entertainment. Responsible gaming means knowing your limits, making time for family, and taking the right steps if you ever feel things are going too far. We're here for you.
6 key steps from lg99 to ensure a safe gaming experience
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded — this is one of lg99's core Responsible Gaming tools.
Need a short break? Take a temporary pause from 24 hours up to 30 days. No betting activity will be possible on your account during this time.
If you feel you need a longer break, you can self-exclude for anywhere between 3 months and 5 years. Your account will be completely inactive during this period.
Set a time limit for each gaming session. Once the limit is reached, lg99 will automatically alert you or end the session.
You can view all your gaming activity, win/loss records, and deposit/withdrawal history at any time. Transparency is our policy.
If needed, lg99 can connect you with recognized counseling services in Bangladesh. You don't have to face this alone — support is always available.
Responsible gaming means keeping gaming a healthy part of your life — not letting it take over everything else. At lg99, we believe every player should stay aware of their own situation. Gaming should be enjoyable, not stressful.
Online gaming can be a genuinely fun experience — but some people find themselves getting more deeply involved over time. lg99 wants you to stay in control. That's why we offer limit-setting tools from the start, and if you ever feel you need help, we're here for you.
The core principles of responsible gaming are: only play with money you can afford to lose; never treat gaming as a source of income; and never let gaming come before your family, work, or health.
Please Note: Gaming does not guarantee winnings. Every bet carries risk. Play for fun, not for financial gain.
It's not always easy to tell when casual entertainment becomes a problem. If two or more of the following signs apply to you, stop and reflect:
You are placing more bets in an attempt to recover money you have lost.
Unable to stop gaming despite trying.
Hiding your gaming from family or friends.
Skipping sleep, meals, or work because of gaming.
You are using money set aside for household or emergency expenses on gaming.
Feeling down or restless when you're unable to play.
Lying about your gaming or blaming others.
Gaming with borrowed or loaned money.
If you notice any of these signs, contact lg99 support or set up self-exclusion on your account. Reaching out takes courage.
As part of its commitment to responsible play, lg99 provides several effective tools that can be activated at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit amount. Once set, it takes effect immediately.
Set a cap on how much you can lose in a given period. Betting will stop automatically once the limit is hit.
Decide how long you want to play in one sitting. When time is up, the system will remind you to take a break.
A temporary break lasting from 1 to 30 days. No gameplay will be permitted on your account while the break is active.
Keep your account fully closed for anywhere between 3 months and 5 years. Access will not be possible during this period under any circumstances.
Opt out of bonuses and promotional offers if you feel they are encouraging you to play more.
Decreasing a limit takes effect immediately, but increasing one requires a 7-day waiting period — this is a core Responsible Gaming rule.
Setting limits at lg99 is straightforward. Just a few steps and you're in control of your gaming:
Log in to your lg99 account and click your profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Deposit limit, loss limit, session timer, or self-exclusion — choose whichever suits your needs.
Enter the limit amount, the duration, and confirm your settings.
The system will send a confirmation to your email or phone. Your limit will take effect once confirmed.
Important: Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. Please think it through carefully before proceeding.
Check in with yourself — answer the following questions honestly. If most of your answers are "yes", it's time to be more careful.
Have you spent more on gaming in the last 30 days than your set budget?
Have you tried to stop gaming but failed, or felt restless when you did?
Have family members or people close to you expressed concern about your gaming?
Do you find it difficult or uncomfortable to take a break from gaming?
Have you ever borrowed money or taken funds from someone else to cover gaming expenses?
If 2 or more of your answers are "Yes", contact lg99 Support today. We're ready to help — free of charge.
Follow these tips to build responsible gaming habits at lg99 — simple practices that go a long way:
Direct Answers to the Most Frequently Asked Questions